Privacy policy
Last updated 3 November 2026
This policy explains what the NovaCortiX website collects, why, and what you can do about it. The short version: we collect nothing unless you send us an enquiry, and we set no advertising or tracking cookies.
Who we are
This website is operated by NovaCortiX, an AI solutions company. Questions about this policy can be sent to novacortix@gmail.com.
What we collect
Enquiries. When you use the contact form or email us, we receive the details you enter: your name, company, email address, phone number (optional), the sector or service you selected, and your message. We use them only to reply to you and to prepare the demo, pilot or proposal you asked for.
Chat assistant. The on-page assistant answers from a knowledge base built into the site. Your questions are matched in your browser and are not sent to us.
Server logs. Like any website, the hosting provider records standard request logs (IP address, time, page requested, browser type) for security and to keep the site running. These are kept for a limited period and are not used to profile you.
We do not collect payment details, government identifiers or any special category of personal data through this website.
What your browser stores
The site uses local storage, not cookies, and only for the following:
- Consent (
novacortix_consent): your cookie-banner choice, so we do not ask again. - Preferences (
novacortex_theme,novacortex_sound): your light/dark theme and sound setting. Stored only if you allow “Preferences” in the banner.
No analytics, advertising or third-party tracking scripts run on this site. If we add analytics in future, it will load only after you opt in under “Analytics” in the cookie settings, which you can reopen at any time from the footer.
How long we keep it
Enquiries are kept for as long as needed to respond and, if a project follows, for the life of that relationship plus any period required by law. You can ask us to delete an enquiry at any time.
Demo videos
The demo clips on this site are served from our own domain. They are recorded on test and customer sites with permission, and are shown to illustrate what the models detect. They do not identify you.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete the personal data we hold about you, to object to or restrict its use, and to complain to a data-protection authority.
To exercise any of these rights, email novacortix@gmail.com from the address you used to contact us. We will respond within 30 days.
Changes to this policy
We will update this page when our practices change and revise the date at the top. Material changes will be announced on the site.